Shipping & Delivery Policy
Last updated: July 28, 2026
Nova Subscription exclusively provides digital products, software access keys, and AI tool subscriptions. This policy outlines how digital fulfillment is processed, verified, and delivered to our customers across India and internationally.
1. 100% Digital Delivery Model
All software, developer SaaS access, creative suites, and AI tool subscriptions available on our subscription catalog are 100% digital products. We do not manufacture, package, ship, or deliver physical goods. Consequently, zero shipping fees, physical handling costs, or customs duties are ever applied to your purchase.
2. Digital Order Fulfillment Flow
Upon successful transaction verification, your digital subscription credentials, access invitations, or license keys are processed electronically. Most orders are delivered quickly after successful payment verification. Delivery is fulfilled via:
- WhatsApp (Primary Channel): Credentials and setup instructions are sent directly to the WhatsApp phone number provided during checkout.
- Email (Secondary Channel): Official access links or account binding confirmations are sent to your registered email address.
For more background on our direct account binding process and license authenticity, visit our About Us page.
3. Operating & Support Hours
Our automated checkout system processes digital orders continuously 24/7. Live customer support and manual account activation assistance operate daily from 9:00 AM to 11:00 PM IST. Orders placed during off-peak hours are processed promptly at the start of the next support shift.
4. Personal Account Binding Guarantee
Where applicable (such as ChatGPT Plus, Claude Pro, Adobe Creative Cloud, and Autodesk accounts), subscriptions are bound directly to your personal email address. This ensures full data privacy, private workspaces, and seamless cloud synchronization without sharing credentials with third parties.
5. Global & International Availability
Because all products are delivered electronically, customers worldwide can purchase subscriptions using our international payment options (including PayPal USD and cryptocurrency). International access links are delivered digitally with zero geographical surcharge.
6. Order Resolution & Support
If you experience any delay in receiving your digital fulfillment notification, please verify that your payment was completed and check your registered WhatsApp and email spam folders. If you require assistance, our support team is available on WhatsApp at +91 94086 98669 or via our Contact Page. Orders affected by unresolvable technical issues are fully protected by our Refund & Cancellation Policy.
7. Frequently Asked Delivery Questions
Your subscription login credentials, invitation link, or license code will be delivered directly to your registered WhatsApp number and email address upon payment confirmation.
No. All products sold on Nova Subscription are 100% digital. The price displayed at checkout is the final total with zero added delivery fees.
Yes. We support international orders via PayPal (USD) and cryptocurrency payments. Digital delivery is delivered electronically worldwide.
Check your WhatsApp messages and email spam folder first. If you still require help, contact our support team on WhatsApp at +91 94086 98669 with your order details for instant assistance.